Controls Technician Supervisor

What you will do

Johnson Controls is a leading provider of facilities, commercial real estate and energy management services for many of the world’s largest companies. We create business advantage for our customers through tailored solutions that optimize their real estate performance and employee productivity while reducing total occupancy costs. Over the last 10 years, our employees have delivered over $3 billion in savings for our customers and ensured the business continuity of the nearly 2 billion square feet of real estate that we manage in more than 75 countries.

How you will do it

As a BMS Controls Supervisor, you be charged with supervising and facilitating the service of the HVAC controls, automation and associated low voltage building systems, ensuring that operations, maintenance, and vendor management standards of the Johnson Controls contract are met in a cost effective, safe and efficient manner. As the on-site face of Johnson Controls, you will interface with the client and O & M teams on all issues related to execution of the contract to ensure customer satisfaction and maximize the potential for securing additional business. Your duties will include:

• Hiring, training and scheduling of staff needed to fulfill contractual obligations.

• Developing and implementing employee training and development plans.

• Providing management reports as requested by the operations management team and the client.

• Serve as an escalation resource to the team for complex or KPI-impacting issues. Step in as needed to support the team with vacancy or absence.

• Facilitate O&M Manuals, troubleshooting guides and other maintenance training materials for the team.

• Develop Preventive Maintenance Plans at the newly constructed facility.

• Track completion of Work Orders and Planned/Preventive Maintenance performed by the team.

• In conjunction with the FM team’s Operations Center, monitor the Building Management System for fault, warning, or failure conditions, and respond by mitigating and resolving these issues.

• Ensuring compliance with all city, state, and federal license and certification requirements. 

• Reviewing all work to assure it is performed in accordance with established safety procedures.

• Perform a variety of repairs and services in a specialized building system environment with a high emphasis on HVAC and Mechanical Systems. Working knowledge of Electrical/Electronic, BAS, and other similar types of related equipment and systems is required.

• Uses building prints, schematics and other available documents for troubleshooting system failures and completing work requests.

• With the support of the team’s energy manager, develop implementation plans for energy conservation measures.

• Manages subcontracted work to ensure proper notifications are sent, work is completed in accordance with designed scope of work and ensures all safety requirements are met.

What we look for

• Self-starter with strong problem solving skills and a customer service focus. 

• Take pride in your ability to maintain high levels of quality, service and productivity.

• As highly effective communicator, you interact well, verbally and in writing, with individuals at various levels.

• As an active listener, able to probe and identify issues and concerns.

• Understand your customer and take ownership of issues.

• Have a knack for solving complex problems in a manner that is imaginative, thorough and practical.  

Required Qualifications

• University degree or equivalent combination of education and experience.

• 3 Years minimum experience.

• 24/7 on-call availability to provide telephone and on-site emergency response assistance.

• Team player committed to working in a quality environment.

• Intimately familiar with the means of operating a building with a Building Automation System.

• Requires in-depth knowledge of various maintenance fundamentals sufficient to deal with service and repairs requests

Who we are

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.