Job Locations US-KY-LOUISVILLE

BrightSpring Health Services

The Business Applications Analyst applies best practices and discipline in problem definition, researching, documenting and presenting business and operational processes and requirements. Depending upon complexity, the Business Analyst may be assigned concurrent, multiple projects. Ultimately, motivated by the desire to optimize productivity, while adhering to clinical and regulatory compliance requirements, and nurture implementation success from inception to completion.

Acts as the liaison between stakeholders, including sponsors, business users, technology teams and support teams, while working closely with the Technical Application Manager on high-level program initiatives, upgrades, and implementations
• Assists in the development, facilitation and execution of implementations while supporting multiple applications across the organization
• Assists with the gathering of business, clinical and regulatory requirements from multiple business units to ensure a successful system build
• Works closely with teams to ensure QA Sign off for new builds, processes, or upgrades
• Manages implementation documentation content and collaborates with the training team
• Performs gap-analysis and prioritizes software deficiency escalations
• Defines, analyzes and documents current and future business processes, workflows and associated software; performs and documents gap analysis between the current and future states
• Understands and documents Use Cases; identifies the essential requirements and workflow
• Understands and documents accurate, traceable and testable business requirements and functional specifications; manages document changes
• Supports all aspects of user acceptance testing, including interfaces to external systems
• Recommends software solutions for project team consideration
• Validates the software and process solution meets the documented business and functional requirements
• Participates in upgrades to existing software
• Manages meetings and work sessions with all levels of a project team, including management and remote team members
• Ensures system configuration accuracy based on business, clinical and compliance requirements; including but not limited to FWLTC, ECM, DocuTrack
• Analyzes data through the use of a variety of query tools; learns software with minimal training
• Assists in the continuous improvement of company methodologies and procedures
• Frequent on-site travel required - approximately 40-50%
• Performs other tasks as assigned

• Proficient in Microsoft Office Suite software
• Demonstrated work experience in business analysis to include elicitation of requirements, document management, requirements traceability Use Case development and translating high level requirements into functional specifications
• Defining business problem, scope of work effort and associated measurable success criteria

Preferred Qualifications:

• 3+ years of Long-Term Care Pharmacy or other healthcare related experience specializing in the implementation and maintenance of various pharmacy information systems, including controlled substance medications and IV medication management, EHR, EMR, HL7, SureScripts, and remote dispensing applications
• Proficient in SQL Query Tools and SSRS for analysis and troubleshooting data and report writing
• Diagramming and presenting AS IS and TO BE business workflow, identifying workflow priority for change
• Experienced with FrameworkLTC, ECM, DocuTrack
• CBAP (Certified Business Analysis Professional)
• General knowledge and experience with the LTC pharmacy billing process

Professional Competencies:

• Demonstrated excellent written and verbal communication skills
• Strong attention to detail
• Possess strong analytical and technical skills
• Able to work in fast paced, multi project environment, professional behavior in all aspects of work
• Possess strong interpersonal skills, including team and partnership building
• Self-starter, proactive, assertive, and able to express ideas in a variety of atmospheres

BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company's pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company's services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visitwww.brightspringhealth.com. Follow us onFacebook,TwitterandLinkedIn.

USD $66,800.00 - $90,000.00 / Year