Job Description:

• The Laboratory Associate performs the pre-analytic phase of patient specimen testing to ensure accurate and quality results.
• Gathers demographic and financial information pertinent for the lab visit to enable customer satisfaction and financial viability and enters data into Hospital Information System.
• Transcribes outpatient lab orders and performs entry of some test results received from outside reference laboratories.
• Assists with non-blood specimen collection for legal urine drug screen testing.
• Assists in processing laboratory specimens and delivering them to the respective departments.
• Provides excellent customer service via telephone and in-person interactions with clinical staff and non-hospital employees.

• High school diploma, or equivalent, or higher required.
• Excellent oral and written communication skills required.
• Works well in a high-pressure environment.

• Previous experience with Epic System and registration preferred.
• Working knowledge of insurance providers/payers preferred.
• Accuracy and efficiency with knowledge of laboratory terms preferred.

• Tuition Assistance up to $6,000 annually
• Company paid Maternity and Paternity Leave
• 5 days of Paid Time Off available upon hire
• Bereavement Leave (includes pets)
• PTO Sell Back Program
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial support