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Professional Services
DeKalb, IL
Job Description
Position Details
Classification TitleProfessional Services
Position Number00034865
FTE0.67
DepartmentBursar
Employment TypePart-Time
Responsibilities
REQUIRED SKILLS
Working HoursM - F, 8 am - 4:30 pm
Starting Salary$16/hour
Required Skills
Preferred Qualification
Posting Date04/22/2024
Closing Date05/22/2024
Materials
Background Check RequiredYes
Special Instructions for Applicants
EEO Statement
Visa Policy
ADA Accommodation
Safety Information
Quick Linkhttps://employment.niu.edu/postings/77327
Supplemental Questions
Classification Title
Position Number
FTE
Department
Employment Type
Responsibilities
Northern Illinois University is a world-class, research-focused public institution that attracts students from across Illinois, the country and the world. NIU's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach. Our mission is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.
The Office of the Bursar is a support service department in the Division of Administration and Finance. Within the Office of the Bursar there are four key areas of operation: Accounts Receivable, Cashiering, Account Counseling and OneCard ID Services. Each of these operations provides services and support to NIU students, commercial customers and other NIU departments.
This is a seasonal part-time (extra help) position from May - September to assist the OneCard Office with summer orientations, operations and the start of the Fall 24 term. Schedule would be within the office hours of M-F (8 a.m. - 4:30 p.m.), with occasional start times of 7:30 a.m.
DUTIES AND RESPONSIBILITES
The Office of the Bursar is a support service department in the Division of Administration and Finance. Within the Office of the Bursar there are four key areas of operation: Accounts Receivable, Cashiering, Account Counseling and OneCard ID Services. Each of these operations provides services and support to NIU students, commercial customers and other NIU departments.
This is a seasonal part-time (extra help) position from May - September to assist the OneCard Office with summer orientations, operations and the start of the Fall 24 term. Schedule would be within the office hours of M-F (8 a.m. - 4:30 p.m.), with occasional start times of 7:30 a.m.
DUTIES AND RESPONSIBILITES
- Assist with the day-to-day front desk operations of the OneCard
- Assist with processing and creating university identification cards (OneCard ID).
- Process Huskie Bucks Deposits for students and employees using a Point of Sale (POS).
- Balance office register at the end of the day.
- Assist with taking photos and passing out cards at Orientations and other campus events
- Maintain confidentiality with regard to cardholder information.
- Data entry and filing of OneCard related documents
- Monitor Lost ID cards that are turned into the office by contacting students
- Assist with answering phone calls and emails
REQUIRED SKILLS
- Strong interpersonal skills to effectively communicate with students and departmental officials/faculty/staff, ensuring positive and professional customer service.
- Ability to work independently and exercise good judgment and discretion in the performance of assigned duties and responsibilities.
- Ability to pay attention to details.
- Proficiency with computer skills to perform duties and responsibilities using Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet Explorer.
Working Hours
Starting Salary
Required Skills
Highschool Diploma
Preferred Qualification
3 years of customer service experience
Posting Date
Closing Date
Materials
Background Check Required
Special Instructions for Applicants
Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including the employment dates and duties for all positions held.
Current NIU students carrying six or more hours are not eligible for extra help employment.
Employment is contingent upon your passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
EEO Statement
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230
TitleIXCoordinator@niu.edu
815-753-5560
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230
TitleIXCoordinator@niu.edu
815-753-5560
Visa Policy
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
ADA Accommodation
NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person's disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action and Equal Opportunity (AAEO) at ada@niu.edu.
Safety Information
NIU provides annual reports on campus security and fire safety.
- Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.
- Read the Fire Safety Report. Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Quick Link
Required fields are indicated with an asterisk (*).
Required Documents
- Resume/Curriculum Vitae
- Cover Letter
- Transcripts (unofficial with official required at hire)
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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